SIPOC

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SIPOC stands for Suppliers, Inputs, Process, Outputs, and Customers. SIPOC process provides a template to define a process in order to map, measure, and/or improve it. It is represented in a five column tabular format. In the 1980s, SIPOC was used in the TQM programmers of different organizations. Today, it is used as a tool […]

Barriers of Project Quality Improvement

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The major barriers of project quality improvement are as follows   General uncertainty: Employees prefer the status-quo and do not like the uncertainty associated with changes. They feel uncertain about how these changes will affect them in general. When changes are introduced, then they would need to face complexity afresh, which makes them anxious. Then, […]

Project Management Standards

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The major project management standards and frameworks are as follows    ISO 10006: ISO 10006 is a standard published by the ISO for providing guidance on quality management in projects. It is not meant to serve as a ‘project management standard’, and deals only with the requirements of QMS in managing projects. It focuses primarily […]

Flipchart vs Whiteboard

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Whiteboard and flip chart are some of the bit old equipment used for discussion. The following are some of the advantages of using those items.   Advantages of flip chart in the discussion Flip charts do not need electricity - You don’t need to worry if the bulb will burn out or worry that you […]

Quality Management Theories

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The following are some of the quality management theories.   Total Quality Management (TQM): This quality assurance theory emphasises on product quality. The definition of TQM is “it is a management approach to long-term success by satisfying customers”. According to this concept, all the members of an organisation contribute towards the improvement of products, processes, […]

PPP - Contract Forms

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PPP stands for Public Private Partnership. The following are different contract forms in PPP: Management contracts Lease/Affermage Concessions Private Ownership of Assets   Management contracts: In these contracts, the public sector retains the ownership of the contract and enters into an agreement with the private sector for managing a whole or a part of a […]

COBAP - Co-operative Benchmarking Process

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The Co-operative Benchmarking Approach to Partnering (COBAP) involves partnering as a long term approach for customer satisfaction, continuous learning and competitive advantage. It contains the following steps. Developing the COBAP team Identifying needs and their solutions Finding the current performance gap Gaining commitment to the needs of change Developing action plans Implementing actions and monitoring […]

Contract Structure

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Structure of the contract is an important thing in the contract. The following are the parts of the contract structure Preamble Recitals/Introductions Body of the contract Specific provisions Boiler plate Ending and signatures   Preamble: The Preamble is an introductory statement of facts or assumptions upon which a contract is based. It covers information such […]

Bidding and the steps of Bidding

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Bidding can be defined as a process of setting a price that an individual is willing to pay for buying a product or service (as in an auction) or for selling a product or service (as in project tenders). It can also be defined as a process to determine the price of a product, and […]

What is the right term? Kindly or Please

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Kindly or Please is one of the common confusion to choose the correct word between kindly and please. some of them say `Please` is the polite word to use in mail. specially while dealing with client. But some other say `Kindly` is the polite word.   Actually both are true. It depends on what type […]

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